Shipping

Q-Why have I not received my product yet?

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an e-mail informing you about the delay along with the new expected delivery date.

Visit My Orders page in your My account and click on TRACK ORDER to get real time status of your order

  Q-How do I track the status of my order(s)?

Visit My Orders page in your My account and click on TRACK ORDER to get real time status of your order

 Q-What is the difference between shipping and delivery?

Shipping refers to packing and dispatching of your order. You will find a shipping expected date when you place the order. Also you would have received an SMS communication when the order has been shipped. This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-3 days depending on the address specified for the order.

 Q-Do I have to pay any shipping or delivery charges?

Shipping/Delivery charges are particular to an order and are visible on while pacing the order.

 Q-What should I do if I find my package opened or tampered with upon delivery?

Please don't accept an open or tampered package. Report this concern by contacting us through phone or mail within the 48 hrs period. We will look at it immediately and get back to you.

 Q-Which courier company do you use for delivery?

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

Q- I want to ship something abroad. Can I do that?

We don't deliver products internationally right now. However, you can place orders to India from anywhere in the world.

 Q-Which cities are these products available in?

UrPrinters.com offers delivery all over India. Our aim is to reach and serve maximum customers in every corner of the country.